Privacy Policy
Pearl Smith – A Unit of Svensmith Hospitality, Bengaluru
At Pearl Smith, we value your privacy as much as we value your comfort. We are committed to safeguarding the personal information you share with us and ensuring a secure and seamless experience when you interact with our website and services.
1. Collection of Personal Information
We may collect personal information when you:
- Make an enquiry or a reservation
- Contact us via phone, email, or website forms
- Interact with our website
The information collected may include:
- Name
- Address
- Email address
- Phone number
- Payment-related details (only where applicable)
Additionally, we may automatically collect certain technical information such as:
- IP address
- Device type
- Browser information
- Browsing activity on our website
2. Use of Personal Information
Your information is used to:
- Process and manage your bookings or enquiries
- Communicate important updates regarding your stay
- Provide personalized guest support and services
- Improve our website functionality and user experience
3. Disclosure of Personal Information
We respect your privacy and do not sell or misuse your personal data.
Your information may be shared only with trusted third-party service providers who assist us in:
- Processing bookings
- Delivering services
- Managing customer support
These partners are required to maintain strict confidentiality and use your data only for the intended purpose.
We may also disclose information if required by law or to protect our legal rights and interests.
These partners are required to maintain strict confidentiality and use your data only for the intended purpose.
4. Security of Personal Information
We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
While we follow industry best practices, please note that no method of data transmission over the internet can be guaranteed to be completely secure.
5. Cookies & Website Data
Our website may use cookies and similar technologies to:
- Enhance user experience
- Remember preferences
- Analyze website performance
You can choose to disable cookies through your browser settings if you prefer.
6. Updates to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements.
We encourage you to review this page from time to time to stay informed.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please feel free to contact us: